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Questions

Do you sell branded medications ?

yes we offer Branded Medications . You may order any version .

Why does the shape of the pill differ from the shape of the branded one?

Shapes differ for exactly the same reason as listed in the question above. The shape of the pill is the intellectual property of the manufacturer and reproducing it will qualify as a breach of copyright as well.

What is the difference between Soft and Regular tabs?

The difference lays in the speed of action (Soft tabs act faster than the Regular ones) and in the zone of absorption. Soft tabs dissolve under the tongue that allows you to take alcohol or eat fatty foods prior to the sexual intercourse, with regular tabs drinking is strongly not recommended.

What is the package like?

The pills come in one or more blister packs containing 10 pills each. All orders under 60 pills are shipped in one package. Large orders can be split in 2 packs and come in 2 separate envelopes.

Will you be offering other products in the future?

If you need a product which is not mentioned at our site, you can let us know of the product you are interested in and we will try our best to add it to our list as soon as possible,

Are the products you offer FDA approved?

The products we sell are manufactured and shipped from India. All of them are approved by INDIAN FDA for export

What happens when I submit my order?

Your order is dispatched through our order system to a licensed physician who will review the information you have submitted and approve or decline your request. When your order is approved, the physician will then write your prescription and our ordering system will ensure that it is sent to the pharmacy where it will be filled and shipped.

What credit cards do you accept?

We accept Visa,American Express, MasterCard and Paypal.

When will my credit card be charged?

Your credit card will be charged as soon as your order is processed and accepted by our billing department.

What is your privacy policy?

We are fully dedicated to your privacy and security. Please refer to the current privacy policy in the terms & conditions section of our order page. Rest assured that our online order system makes use of the latest Security encryption technology to ensure that your credit card information is submitted safely and with the highest level of protection. All of our computer systems undergo regular security checks to ensure that our ordering system is properly protected.

What is your cancellation policy?

You may cancel your order before it has been shipped. If the order has already been shipped we cannot cancel your order and issue a refund immediately. Please refer to the current cancellation policy in the terms & conditions section of our order page for more information.

What is SSL Encryption and why is it required?

SSL Encryption or Https is a technique used to safeguard private information which is sent via Internet. To prove the site's legitimacy, the SSL encryption uses a PKI (Public Key Infrastructure) - public/private key, to encrypt IDs, documents, or messages to securely transmit the information in the World Wide Web. In order to show that our transmission is encrypted, most browsers will display a small icon that would look like a pad "lock" or a key and the URL begins with "https" instead of "http". SSL Encryption or https from a digital certification authority will help secure the web site with confidential information on web.

Do you have any age restriction?

Unfortunately, we do not sell the goods to persons less than 18 years old.

How do you ship orders?

We can offer 2 shipping methods at the moment: Trackable Courier Service and International Registered Airmail.

To what countries do you ship?

We ship worldwide.

What if my order is delayed at customs?

If you have any problems with getting your order, please let us know and we will resolve the problem.

What am I to do if the package is damaged when I receive it or if it is missing?

In this case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment. See our policies section.

When will my package arrive?

We offer two types of delivery - Airmail (US Postal Service for USA customers) and Courier Delivery. The usual waiting time for Airmail shipping is 2-3 weeks (package may be delivered earlier). The EMS Courier Delivery waiting period is 5-7 business days.

I haven't received a confirmation mail. Why?

There may be two reasons. You may have provided incorrect e-mail address during order procedure. Also confirmation email might have been blocked by spam filter. Your mailbox may be also overfilled.

My payment is declined. What is the reason?

Please, make sure, you have provided the correct payment information, your credit card company allows you to make online payments and there are enough funds to cover the current transaction.

May I change the type of shipping?

Packages are sent within 24 hours after order placement. If you decide to change the shipping type, please contact our support department. There is no way to change delivery type, when the package has already been sent.

Will I have to sign for the package?

If you are not at home at the time of delivery and there's nobody to sign instead, you will be left a notice to collect the package at your local post office.

Is there any way to track my order?

You may check the order status if you log into our support site. Also we provide tracking information for all packages shipped via Courier. Within several days after shipping the package, you will receive your tracking number and the web-link to check the status online.

I have waited for the stated time period and haven't received my package.

Airmail shipping shouldn't take more than 3 weeks and Courier over 10 days. If you still haven't received the package, please contact your post office, the package may be there. If there is still no package, please contact our shipping department.

I received one part of the order, where is the rest?

If you have placed a large order, we may have divided it into to several packages during shipping. Please, wait for the other package arrival.

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